Online Banking FAQ
Whether you’re overseeing your company’s finances or trying to keep a close eye on your personal budget, you need access to your accounts around the clock. Online banking allows you to manage your finances in the palm of your hand. Instead of being inconvenienced by limited hours and long lines at a financial institution, you can instantly and effortlessly access your account information and make transactions online.
If you’re new to banking online, it’s natural that you may have a few questions. When it comes to managing finances, no one should partake in an activity that they aren’t comfortable and confident with. Our trusted team at Clark County Credit Union has put together this list of frequently asked questions to help you understand online banking.
Frequently Asked Questions About Online Banking
Is it safe and secure?
Yes. When you log into your account, you are using a secure website. Accessing your account will require you to enter your unique username and password.
Which devices can I use for online banking?
You can access your accounts online on most devices that connect to the internet, such as computers, tablets and mobile phones. In some cases, such as banking online with CCCU, you can download an app onto your smartphone to quickly log in and conduct your transactions.
Which transactions can I complete with online banking?
Each financial institution may enable you to complete different transactions with their online banking applications. Typically, most will allow you to check your accounts, transfer money between internal and external accounts, pay your bills, order checks, and view your recent transactions. Banking online with CCCU allows you to take care of business at any time of the day or night. You can even download our Personal Financial Management tool to help track your spending and view suggested budgetary advice.
Can I still visit my financial institution in person?
Of course! Banking online provides you with the tools and resources you need to manage your funds from anywhere as long as you have an internet connection. However, it does not need to replace any of the services or assistance you receive from an institution in-person. Our team at CCCU is here for you whenever and wherever you need us. We welcome you to visit us online, call us, or visit one of our branches for assistance with all of your financial needs.
Online Banking with Clark County Credit Union
Transitioning to our virtual banking system takes only five easy steps:
- Verify your contact information with CCCU
- Download our CCCU app on your smartphone
- Register your device
- Setup Bill Pay and eBills
- Download our Personal Financial Management tool
Just like that, you’re ready to manage your personal or business finances right from your smartphone or computer. To learn more about banking online through Clark County Credit Union, we encourage you to read these helpful online banking guides:
For additional assistance, feel free to give us a call or stop in to your local CCCU branch today.